Shut up. I'm talking.

Chat

2nd February 2011

Discussing a sign up form design and user path

• Gavin Elliott: It's a self contained form, my eyes are on the form. etc. I'd fill that form in. I'm wondering though, "Create an Account" ...can I click on style your site (Tab 2)?
• David Perel: I'm considering how to sort that out because, no it wont be clickable, so the button at the bottom maybe has to say "proceed to step 2" instead of "Create your Account" OR I must put everything on one page (but I'm not sure they can do that with their current system).
• Gavin Elliott: Are the top three things steps?
• David Perel: Yes.
• Gavin Elliott: Can you create an account without styling your site? Why is there a finish button if you've already created the account?
• David Perel: The finish button will confirm your details
• Gavin Elliott: Ok, just getting you thinking.
• David Perel: If I change that 'Create my Account' button to 'Proceed to Step 2' I think a lot of these questions will no longer be questions. Also I think that the tabs at the top either need numbers or arrows to signify steps or something to that effect.
• Gavin Elliott: Yeah they do, or you somehow need to talk them through it.
• David Perel: No, it needs to be intuitive. If I can remove the steps and make it all on one page, then all these problems are solved.
• Gavin Elliott: Maybe even hide the process? So create my account, once you hit it takes you to the style your site bit. Then people won't be like... oh for fucks sake there is a process to this?
• David Perel: Or I can remove the tabs and say: "Step 1 of 3: Create your Account"
• Gavin Elliott: Because you technically don't need a "Finish" tab.
• David Perel: Yea, agreed.
• Gavin Elliott: Because finish is technically creating your account.
• David Perel: True, since the title says "Sign Up"
• Gavin Elliott: Exactly yeah.
• David Perel: Maybe if it said "Build your network", then it would be a completely different story
• Gavin Elliott: Yes, but "Build your network" isn't a demand.
• David Perel: True
• Gavin Elliott: "Sign up" is a demand
• David Perel: And that's what we want them to do, we need to tell them exactly what needs to happen, without having tell them how (minimize all the copy).
• Gavin Elliott: Yup. Number 1 had a big itch by the way. Just looked at it again.
• David Perel: Ye it was literally attempt 0.1, it was the alpha of alpha, I think I let it out too soon. Image 2 is miles better.
• David Perel: Thanks for the feedback
• Gavin Elliott: No worries.